First of all, Tina & Vince were wonderful. They are awesome!! I made a third trip to dealership for truck electronics orientation and a drive out tag. I called in advance, then drove one hour to get there. Vince helped with truck orientation and he was great! Then, I waited an additional hour and thirty minutes on drive out tag. Mentioned to staff about my wait. They were very polite and said we were waiting on finance person to print drive out tag. He/ she never materialized. Tired of waiting, I left and drove another hour home with no drive out tag. All in all, after my third trip, I spent three and a half hours in an effort. to get the truck orientation and NOT get a drive out tag. 50% Successful! The point here is that my time is just as valuable as yours. I don’t know if that is understood but it should be. Now, I am not mad, upset or disgruntled but I do feel disrespected. I feel my time was wasted. I am greatful to Tina and Vince for their help but I can’t say this experience, after the sale, has been ideal. Also and to be fair, all of the sales staff and lobby staff were superior but on the whole it may be difficult to recommend someone after this experience.